GIRA OS · layer 5 of 7 · workspace
in your remitCommunication Layer
USSD, SMS, IVR, WhatsApp, Web, App, Office. The same case ID flows through every channel. Notifications retry, back off, dedupe, and record delivery receipts.
Channels live
7
Delivery success (30d)
97.4%
◈ Live service delivery in this layer
12 lines · 0 overdue · 3 at riskRoad maintenance
Engineering & Works · Eng. Robert Wanyama · Jinja City
on-track
20h / 48h · 82%
Garbage collection
Public Health & Environment · Ms. Sarah Nakato · Jinja City
at-risk
34h / 48h · 71%
Street lighting
Engineering & Works · Eng. Peter Okello · Jinja City
on-track
25h / 48h · 88%
Drainage & flood control
Engineering & Works · Eng. Alice Kirabo · Kampala Capital City
at-risk
38h / 48h · 55%
Market operations
Markets & Trade · Mr. Julius Mugisha · Jinja City
on-track
28h / 48h · 87%
Public sanitation
Public Health & Environment · Ms. Grace Achieng · Gulu City
on-track
14h / 48h · 64%
Schools oversight
Education & Sports · Mr. David Ssemakula · Wakiso District
on-track
20h / 48h · 91%
Health centres
Health Services · Dr. Immaculate Nabirye · Mbale City
on-track
19h / 48h · 83%
Building approvals
Physical Planning · Arch. Brenda Tumwine · Jinja City
on-track
14h / 48h · 67%
Business licensing
Revenue · Ms. Faith Nabukenya · Mbarara City
on-track
26h / 48h · 100%
Revenue collection
Finance · Mr. Charles Opio · Kampala Capital City
on-track
31h / 48h · 93%
Environment compliance
Natural Resources · Mr. Emmanuel Kizza · Kasese Municipality
at-risk
36h / 48h · 58%
78%
12 lines
layer completion
12-month throughput of closed items in this layer
⚿ Your actions in this layer
Only what District CAO may run. Locked verbs stay visible so the separation of duties is auditable — every click is written to the permission ledger.
Jump into workflows
▤ Communication Layer · reporting & business intelligence
34 rows · 6 tables · Q1 FY2026/27Service register, module inventory and the full authorisation ledger for this layer — plus a minister-ready brief with decision page and Power BI dataset fields.
OFFICIAL — for ministerial use · minister-ready template
Communication Layer — operating position
For Hon. Minister of Local Government · 4 sections · 3 decisions requested
Service lines in view
12
Overdue
0
past SLA
At risk
3
70%+ of SLA elapsed
Average completion
78%
| Service | Department | Responsible officer | Council | Completion % | Rating | Age (h) | SLA (h) | State | Budget UGX | Spent UGX | Risk | Report Title | Reporting Period | Prepared For | Prepared By | Classification | Source System |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Road maintenance | Engineering & Works | Eng. Robert Wanyama | Jinja City | 82 | 3.9 | 20 | 48 | on-track | 4200000000 | 3180000000 | MEDIUM | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Garbage collection | Public Health & Environment | Ms. Sarah Nakato | Jinja City | 71 | 3.2 | 34 | 48 | at-risk | 1450000000 | 1120000000 | HIGH | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Street lighting | Engineering & Works | Eng. Peter Okello | Jinja City | 88 | 4.1 | 25 | 48 | on-track | 980000000 | 640000000 | LOW | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Drainage & flood control | Engineering & Works | Eng. Alice Kirabo | Kampala Capital City | 55 | 2.8 | 38 | 48 | at-risk | 6800000000 | 3010000000 | HIGH | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Market operations | Markets & Trade | Mr. Julius Mugisha | Jinja City | 87 | 3.7 | 28 | 48 | on-track | 720000000 | 540000000 | MEDIUM | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Public sanitation | Public Health & Environment | Ms. Grace Achieng | Gulu City | 64 | 2.6 | 14 | 48 | on-track | 410000000 | 190000000 | HIGH | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Schools oversight | Education & Sports | Mr. David Ssemakula | Wakiso District | 91 | 4 | 20 | 48 | on-track | 3600000000 | 2950000000 | LOW | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Health centres | Health Services | Dr. Immaculate Nabirye | Mbale City | 83 | 3.8 | 19 | 48 | on-track | 5400000000 | 4100000000 | MEDIUM | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Building approvals | Physical Planning | Arch. Brenda Tumwine | Jinja City | 67 | 3.1 | 14 | 48 | on-track | 260000000 | 150000000 | MEDIUM | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Business licensing | Revenue | Ms. Faith Nabukenya | Mbarara City | 100 | 4.3 | 26 | 48 | on-track | 180000000 | 96000000 | LOW | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Revenue collection | Finance | Mr. Charles Opio | Kampala Capital City | 93 | 3.6 | 31 | 48 | on-track | 0 | 0 | LOW | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |
| Environment compliance | Natural Resources | Mr. Emmanuel Kizza | Kasese Municipality | 58 | 2.9 | 36 | 48 | at-risk | 340000000 | 170000000 | HIGH | Communication Layer — operating position | Q1 FY2026/27 | Hon. Minister of Local Government | GIRA — Local Government Operating System · TRISPHERE GROUP (U) LTD | OFFICIAL — for ministerial use | GIRA — Local Government Operating System |